best practice

 

the one umbrella has been since awarded independent Best Practice Certification since 2003, making us the first agency in the Information Management specialty to achieve certification.

 

The certification process involves ongoing comprehensive audits of our recruitment processes to best practice standards, with specific focus on client and candidate care.

 

Independently administered by management consulting firm Navigator Consulting, Best Practice Certification sets out a checklist of areas for excellence. What this means for clients and candidates is:

  • consistent and superior client and candidate care
  • fast response times
  • honest candidate feedback
  • guarantees of confidentiality and privacy
  • awareness of and commitment to abiding by legal and ethical issues